Refund policy
Scorpion Golf Return Policy
At Scorpion Golf, we want you to be completely satisfied with your purchase. If you're not happy with your Scorpion Practice Tee System, we're here to help.
30-Day Returns
You may return your Scorpion Practice Tee System within 30 days of delivery for a refund (less a 25% restocking fee) if the product:
- Is in good, reusable condition.
- Includes all original components.
- Is not damaged due to misuse, abuse, or modification.
How to Start a Return
To request a return, please contact us at Scorpiongolf.legal@gmail.com. with:
- Your name
- Order number
- Reason for the return
Once your return is approved, we'll provide instructions for returning your item.
Refunds
After we receive and inspect your returned product, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original method of payment. Please allow 5–10 business days for your financial institution to process the refund.
Return Shipping
Unless the return is the result of our error or a defective product, customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as Scorpion Golf is not responsible for packages lost in transit.
Damaged or Defective Products
If your order arrives damaged or you believe there is a manufacturing defect, please contact us within 7 days of delivery. Include photos of the product and packaging whenever possible so we can resolve the issue quickly.
If the product is determined to be defective, we will replace it or issue a full refund at no additional cost to you.
Non-Returnable Items
We cannot accept returns for products that have been:
- Intentionally modified or altered.
- Damaged through misuse or neglect.
- Returned more than 30 days after delivery.
Questions?
If you have any questions about your order or our return policy, please contact us. We're committed to making sure every golfer has a great experience with Scorpion Golf.