Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Scorpiongolf.legal@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Scorpiongolf.legal@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Scorpiongolf.legal@gmail.com.

Scorpion Golf Return Policy

At Scorpion Golf, we want you to be completely satisfied with your purchase. If you're not happy with your Scorpion Practice Tee System, we're here to help.

30-Day Returns

You may return your Scorpion Practice Tee System within 30 days of delivery for a refund if the product:

  • Is in good, reusable condition.
  • Includes all original components.
  • Is not damaged due to misuse, abuse, or modification.

How to Start a Return

To request a return, please contact us with:

  • Your name
  • Order number
  • Reason for the return

Once your return is approved, we'll provide instructions for returning your item.

Refunds

After we receive and inspect your returned product, we'll notify you of the status of your refund.

If approved, your refund will be issued to your original method of payment. Please allow 5–10 business days for your financial institution to process the refund.

Return Shipping

Unless the return is the result of our error or a defective product, customers are responsible for return shipping costs.

We recommend using a trackable shipping service, as Scorpion Golf is not responsible for packages lost in transit.

Damaged or Defective Products

If your order arrives damaged or you believe there is a manufacturing defect, please contact us within 7 days of delivery. Include photos of the product and packaging whenever possible so we can resolve the issue quickly.

If the product is determined to be defective, we will replace it or issue a full refund at no additional cost to you.

Non-Returnable Items

We cannot accept returns for products that have been:

  • Intentionally modified or altered.
  • Damaged through misuse or neglect.
  • Returned more than 30 days after delivery.

Questions?

If you have any questions about your order or our return policy, please contact us. We're committed to making sure every golfer has a great experience with Scorpion Golf.